Terms and conditions for the additional service of ring or wedding ring size correction
- The Gremari online store offers its customers an additional service of one-time free resizing of selected rings up to 3 sizes up or down within 100 days of delivery.
- Rings that can be resized have this information listed on the product card. If this information is not listed, it means that resizing is not possible.
- Any further ring resizing is an additional service that is charged separately and priced individually.
- Resizing by more than 3 sizes up or down is an additional service that is charged and priced individually.
- Resizing wedding rings, regardless of the number of sizes, is a paid service that is priced individually.
- If you would like to use the one-time free ring resizing service or obtain a quote for resizing by more than 3 sizes or resizing wedding rings, please notify customer service by email, chat, or phone.
How do I find out my ring size?
To meet our customers' expectations, we include a free professional goldsmith's gauge with every ring and wedding ring purchased from us, which allows you to determine the exact size of the ring. Thread the end of the gauge through the clasp and tighten it at the base of your finger
– where you will wear the ring. The value displayed in the window corresponds to the ring size. It is important to adjust the circumference so that the gauge rubs slightly against the joint when removing it. After tightening the gauge, check how easily you can put it on and take it off.
Measure your finger in the morning; avoid measuring when it is very hot or immediately after physical exertion. Measure the finger on which you want to buy the ring.